To begin the return process, it's necessary to obtain an RMA# (Return Merchandise Authorization number). This can be done by submitting a return request via our Returns Centre.

Products in their original, brand-new, and sellable condition may be returned within 5 business days of receipt. A restocking fee of 25% of the product price will be applied. You'll be responsible for the return shipping costs and providing a photo of the item before shipping it back, as well as the return tracking number. Upon receipt and after inspection, you can expect a refund for the full product price minus any associated fees. Our restocking policy is non-negotiable.

You can review the comprehensive return and refund policy here.

We understand your eagerness to start your eco-friendly journey. That's why we endeavor to dispatch your order within 24 hours, business efficiency at its best. A confirmation email, complete with tracking details, will follow, allowing you to monitor your package's progress towards its new sustainable home.

Kids Car Sales only works with well-known, industry-leading manufacturers such as Motoworks. All products come with a minimum 12-month warranty.

Minor scratches and blemishes may be visible upon receipt of your item. However, if the item is delivered damaged please contact us immediately.

Here are some hand selected articles we think you'll find useful:

Or if you have further questions, check out our FAQ Page.