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Frequently Asked Questions

Do you have a showroom to see and test the ride-on in person?

Unfortunately, we don't have a showroom with ride-on cars on display, sorry. All items are available for purchase online and are shipped directly from our warehouse or from our partner warehouses directly to our customers Australia wide. If you are within close proximity of any of our partner warehouses, we can arrange for you to pick up the goods by appointment. 

How soon will my order leave your warehouse?

We pride ourselves on giving you the best possible service. So, we work hard to get your order shipped out within 1-3 business days. As soon as your product is shipped, we send you an email with tracking details so you can login and see when your product is due to arrive.

Can I pick up my product?

Yes! Some items may be available for pick up. Contact our team at 1300 79 42 40 or hello@kidscarsales.com.au to find out if there is a warehouse near you that offers pickup. All pickups are by appointment only.

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