Simplifying Bulky Item Deliveries: A Comprehensive Guide to Residential and Commercial Addresses

delivery men unloading bulky toy boxes
As a customer, it is essential to clearly understand the type of delivery that suits your situation. 

Whether you are receiving goods for your home or your business, knowing the differences between residential and commercial deliveries can save you from unnecessary hassle. 

In this article, we will provide detailed information on both types of deliveries, the tools used by delivery service providers, and the specific requirements for each.

Whether you are a customer expecting a delivery or a business owner seeking insights into your operations, this guide aims to provide valuable information.

Understanding Residential Deliveries 


Residential deliveries are specifically tailored for customers receiving goods at their homes or residential addresses. This type of delivery service takes into account the unique challenges faced when delivering to residential areas.

When it comes to residential deliveries, speed and convenience are key. Delivery service providers ensure that the delivery crew can efficiently complete their job while reducing the risk of injury or damage to the goods. One essential tool utilised in residential deliveries is the tail lift.

Enhancing Delivery Efficiency with Tail Lifts


A tail lift is a hydraulic platform attached to the rear of a delivery truck. It is designed to easily lift heavy items from the ground to the truck's bed. 

The majority of couriers require the use of a tail lift when the ordered items weigh 22kg or more. It ensures a smooth process for both the delivery crew and the customer. 

However, it's important to note that the tail lift service may come at an additional cost, separate from the calculated shipping charges. If you are unsure whether this service will be required for your order, you can always speak to our customer service team for clarification.

What is Commercial Delivery?

Commercial addresses encompass a wide range of establishments, including offices, warehouses, factories, and retail stores. 

Delivering to commercial addresses comes with its own set of considerations to accommodate the specific requirements of businesses.

Factors such as business operating hours, a designated receiving area or lobby, and a proper reception are taken into consideration to ensure efficient delivery to the intended recipient within a business setting.

Often, goods delivered to businesses are larger in quantity, size, or weight. To handle these types of deliveries, delivery service providers utilise tools such as forklifts and pallet trucks.

Is Business Operating from Home Considered a Commercial Delivery?


When it comes to businesses operating from home, the situation is slightly different.

While they are still considered businesses, they are not classified as commercial addresses. This distinction is important to understand for the smooth flow of deliveries.

Unlike commercial addresses, residential properties may lack designated receiving areas of lobbies. This means that the delivery driver may need to coordinate with the recipient to determine the best location for leaving the package safely.

Additionally, delivery to a residential property may need to take into account the availability of the recipient. Unlike businesses with set operating hours, individuals working from home may have varying schedules. This requires flexibility in the delivery process to ensure that the package reaches the recipient at a convenient time.

Essential Tools in Commercial Deliveries

Smooth and efficient commercial deliveries require the use of reliable tools that can tackle the unique challenges of transporting goods. Among them, forklifts and pallet trucks stand out as essential assets for businesses across various industries. These versatile tools are not only essential for streamlining operations but also play a vital role in ensuring the safe and efficient movement of heavy loads.



A forklift is a powerful industrial truck designed to lift and transport heavy loads. It is commonly used in commercial deliveries to move bulk items, pallets, and goods that require careful handling. With the ability to manoeuvre in tight spaces and lift substantial weights, forklifts are an essential tool in commercial delivery operations.

Pallet Trucks 


Pallet trucks, also known as pallet jacks, are essential tools used in commercial deliveries. Designed to move pallets, skids, or containers on a flat surface, they come in manual and electric variants, for efficient transport of goods within commercial settings. With their manoeuvrability and compact size, pallet trucks are ideal for navigating tight spaces, like narrow hallways or crowded warehouses. They enable delivery personnel to transport heavy loads with ease, minimising manual handling and reducing the risk of injuries.

Experience Seamless and Hassle-Free Delivery

Now that you have a good understanding of the differences between residential and commercial deliveries, as well as the crucial role of taillifts, forklifts, and pallet trucks in the delivery process, you can make informed decisions the next time you need to place an order that requires delivery service.

At Kids Car Sales, we understand the importance of seamless and hassle-free delivery services when it comes to your shopping experience. That's why we have partnered with top delivery providers to ensure your orders are handled with professionalism and efficiency. With our commitment to high standards of customer service, you can trust us to deliver your orders on time and in great condition. 

If you would like to learn more about our delivery services and how we prioritise efficient deliveries, please feel free to contact our responsive customer service team at 1300 794 240 or email For other delivery and pickup concerns, please refer to our shipping policy.