Kids Car Sales is Open for Business
Australia and the world are taking certain measures due to the COVID-19 (Coronavirus) pandemic to ensure we can get through this event in a safe and timely way and to mitigate further spreading of the virus.
Here at Kids Car Sales we are continuing to monitor government advice and are making necessary changes to our operations to ensure the safety of our staff, customers and network.
Warehouse Pickups Not Available
The good news is that here at Kids Car Sales there is very little need for change at this stage due to our business model.
Our warehouse is still 100% operational with orders being dispatched each day.
However, following state government advice, the collection of products is not available to the public, only couriers.
Will My Order Be Delayed?
Probably not, however, it depends on your order. Kids Car Sales works with a number of suppliers across Australia, each of which warehouse and dispatch orders directly to our customers.
Most of our suppliers are still fully operational at this stage, but may have reduced on-site staff and slightly longer lead times for a small range of products.
Please note of extended transit times reported by some couriers for deliveries to and from NSW to all other parts of Australia. Major freight partners across the country, such as Toll and Aramex, who we work with, have reported no delays.
Please ensure that someone is able to accept the goods during business hours to avoid costly redirection or return-to-sender charges.
Most couriers are now not requiring a signature upon delivery and will leave your order in a safe place if you are not home. If there isn't a safe place to leave the item then the driver will leave a card behind with instructions on where to pick it up from or attempt redelivery.
Our team is on hand and ready to help via our Contact Us page.
This page will be updated regularly and shall report any changes that may affect your order. Last updated 2 September 2021.